This policy explains how Clarity Driven (operated by Jonathan Cozens) collects, uses, and protects any information you provide when using this website or engaging with our services.
Who we are
This website is operated by Jonathan Cozens trading as Clarity Driven, a business mentoring, consultancy and authorship practice based in the United Kingdom.
If you have any questions about this privacy policy or how your data is handled, please contact us at [email protected].
What information we collect
We only collect information you choose to provide directly to us. This may include:
- Your name and email address when you submit the contact form
- Your enquiry topic and message content
- Any additional information you choose to include in correspondence
We also collect a limited amount of information automatically through analytics and through the readiness assessment. The cookies involved are listed in full in the Cookies section below. We do not use advertising cookies, social media trackers or retargeting pixels of any kind.
How we use your information
Information submitted via the contact form is used solely to:
- Respond to your enquiry
- Discuss potential mentoring, consultancy or speaking engagements
- Follow up on any ongoing professional relationship
We will never use your contact details to send unsolicited marketing communications, and we will never sell, rent, or share your personal information with third parties for marketing purposes.
Legal basis for processing
Under UK GDPR, we process your personal data on the basis of legitimate interests — specifically, to respond to a direct enquiry you have chosen to send us — and, where relevant, on the basis of entering into a contract for professional services.
How your information is stored
Contact form submissions are delivered to us via Web3Forms, a third-party form processing service. Web3Forms transmits your message to our email inbox and does not retain your data beyond delivery. You can review Web3Forms' own privacy policy at web3forms.com/privacy.
Your information is held within our secure email system and is accessible only to Jonathan Cozens. We retain enquiry correspondence for up to two years, after which it is securely deleted unless an ongoing professional relationship requires otherwise.
Cookies
This website uses a small number of cookies. We do not use advertising cookies, social media trackers or retargeting pixels of any kind.
The cookies we use are:
- Google Analytics (
_ga,_ga_EE9LE54G98) — analytics cookies that help us understand how visitors use the site. These track page views and session data anonymously. They do not identify you personally. Google Analytics is operated by Google LLC; you can review Google's privacy policy at policies.google.com/privacy. - ScoreApp (
scoreapp_session,XSRF-TOKEN) — essential cookies required for the 3x Readiness Assessment to function. Without these the assessment cannot work. These are set only when you visit the readiness assessment page. - ScoreApp (
_score) — a non-essential cookie that allows ScoreApp to recognise returning visitors to the assessment. This can be blocked without affecting the assessment itself.
A cookie notice is displayed on your first visit. Dismissing it records your acknowledgement in your browser's local storage — no cookie is set for this purpose.
Your rights
Under UK data protection law you have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct inaccurate or incomplete data
- Request that we delete your data (the right to erasure)
- Object to or restrict how we process your data
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
Third-party links
This website contains links to third-party sites including Amazon, LinkedIn, and publisher websites. Once you leave this site, we have no control over how those sites handle your data. We encourage you to review the privacy policies of any external sites you visit.
Children's privacy
Our services are directed at business professionals and are not intended for anyone under the age of 18. We do not knowingly collect personal data from children.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top. We recommend checking this page periodically.
Complaints
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk or by calling 0303 123 1113.